Jammy Monkey Privacy Policy
This Privacy Policy explains how Jammy Monkey collects, uses and protects the personal information you provide when you register an account, play games or use our site. We take your privacy seriously and set out below the types of data we process, why we use it, how we keep it safe and the rights you have in relation to your information.
Types of data we collect
We collect a range of information to operate your account and provide our services. This includes personal details you give us directly, technical data from your device and transactional records related to deposits, bets, withdrawals and other account activity.
Personal data
Personal data covers information that identifies you, such as your full name, date of birth, address, email and telephone number. We also collect identity documents and verification data where required to confirm your age and identity.
Technical data
Technical data includes IP address, device identifiers, browser type, operating system, connection type and other diagnostic information. We use this data to ensure the site works correctly, to detect fraud and to improve security and performance.
Transactional data
Transactional data records your account activity, including deposits, withdrawals, bets, game history, wins and losses. Payment card details are processed by our payment providers and we store only the information necessary to reconcile transactions in line with security standards.
Use of information
We use your data to create and manage your account, process payments, carry out identity checks, provide customer support, monitor for suspicious activity and comply with legal obligations. Aggregated or anonymised data may be used for analytics and to improve site features.
Data protection practices
We maintain technical and organisational measures to protect your data, including encryption in transit, access controls and regular security reviews. Access to personal data is restricted to authorised personnel and third parties who need it to provide services on our behalf.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, support login and security, analyse site use and deliver relevant content. You can manage cookie settings through your browser; please note that disabling certain cookies may affect site functionality.
User rights
You have rights over your personal data, including the right to request access, correction, restriction of processing, portability and to object to certain processing. If you believe data we hold about you is incorrect, you may ask us to correct it.
Access, correction and deletion of data
To request access, correction or deletion of your personal data, contact our support team via the account settings page. We will verify your identity before responding and will explain any reasons where we cannot comply fully with a request, for example where retention is required for legal or fraud prevention purposes.
Information sharing and third parties
We may share necessary information with payment processors, identity-check providers, fraud prevention partners and service providers who act on our behalf. We require these third parties to protect your data and to use it only for the purposes we specify.
Privacy policy updates
We may update this policy from time to time to reflect changes in our services or legal requirements. Material changes will be communicated via the site or your registered contact details. Please review this page periodically for the latest version.